Bitel, an Innovative Global Leader in

Secure Payment and
Transaction Solution Products

Payment Processing Support

We Offer 3 levels of world class customer service

At Bitel, we understand that great products go hand in hand with great support. Bitel's success, as well as that of our resellers depends on excellent service and after sale support. Bitel has partnered with TASQ®, the payment processing industry's leading outsource provider, to offer the very best in service and support.

Level I

Bitel's line of Flex products will be held in inventory for shipment at your request, providing fast delivery to your facility or that of your merchant's. You will receive inventory and deployment reports.

Level II

Added to the level I support, TASQ® will facilitate repairs and swap-outs as you direct, on behalf of your merchant. As in level I, reporting will be provided, documenting all activities.

Level III

Level III support includes levels I & II. The added benefits of 24/7 help desk phone support rounds out Bitel's commitment to world class customer relationship management. If you have your own help desk services during normal business hours, you might consider TASQ® level III as a backup for your merchants that operate 24/7.

Bitel

Bitel Korea

4F, Gangnam-Paragon S dong, 338, Hakdong-ro,

Gangnam-Gu, Seoul, 06099, Korea.

E-mail : bitel@bitelpos.com

Tel : +82 2 545 2630

Fax: +82 2 545 0190